Cancellation Policy
Welcome to Skill Leap AI, your destination for comprehensive video tutorials and courses on learning artificial intelligence (AI). We're pleased to offer you access to our entire platform, whether you're enjoying our free three-day trial, have opted for our monthly subscription, or chosen our yearly subscription.
Support Email: [email protected]
Support Phone Line: (312) 278-7563
Free Three-Day Trial
At Skill Leap AI, we believe in the value of our content, which is why we provide all new users with a free three-day trial. During this trial, you'll have unlimited access to all of our tutorials, courses, and other learning resources. Experience everything we have to offer without any cost!
Monthly Subscription
After your free trial ends, you'll automatically be enrolled in our monthly subscription at a rate of $24.99. This subscription gives you continued access to all the valuable content on Skill Leap AI, allowing you to explore, learn, and grow in the field of AI.
Yearly Subscription
As an alternative to the monthly subscription, you may choose our yearly subscription plan at a rate of $249.99. The yearly plan provides the same comprehensive access to all our tutorials and resources, with the convenience of a single annual payment and a discount compared to the monthly rate.
Cancellation Policy
We understand that your learning needs may change, and we've made it easy for you to manage your subscription. You can cancel your subscription at any time through the account settings on our website. Your cancellation will take effect at the end of the current billing cycle, whether you are on the monthly or yearly plan, and you won't be charged again.
Cancellation and Refund Due to Unintended Charges
Cancellation Request: If you wish to cancel your subscription or service, you must do so before the next billing cycle to avoid any upcoming charges. It is your responsibility to be aware of your billing date and to ensure timely cancellation if you no longer wish to continue with the service.
Unintended Charges: We understand that mistakes can happen. If you forget to cancel your subscription or service and are inadvertently charged, we will consider issuing a refund under the following conditions:
- You must contact our support team via email at [email protected] within 7 days of the unintended charge.
- Your request must include details such as your account information, the date of the charge, and the reason for the refund request.
- Our team will review the details and determine eligibility for a refund on a case-by-case basis.
Refund Process: If a refund is approved, it will be processed within 5-7 business days. The exact timing will depend on your bank or payment provider. You will be notified via email once the refund has been issued.
Limitations: We reserve the right to refuse a refund request if we believe that you are attempting to exploit this policy or if there have been multiple refund requests from the same user within a short period. This policy is intended to accommodate genuine mistakes and not to enable repeated or deliberate misuse.
Need Help?
If you encounter any difficulties or have questions about your subscription, please don't hesitate to contact us at [email protected]. We're here to support you on your learning journey!
Thank you for choosing Skill Leap AI. Happy learning!
Support Email: [email protected]
Support Phone Line: (312) 278-7563